Shipping policy
Last Updated: July 20, 2026
Thank you for shopping with IVORIE. This Shipping Policy explains how orders are processed, produced, and shipped through theivorie.com and ivoriebooks.com.
Order Processing
Orders are submitted for production and fulfillment after payment has been successfully authorized and processed.
Payment must be received before production, printing, manufacturing, or fulfillment begins.
Most retail orders are submitted for processing within 3–7 business days, depending on the product, production schedules, order volume, and fulfillment partner timelines.
Bulk, institutional, sponsored, custom, and special orders may require additional processing time. Production for these orders begins after payment has been received and any required order details have been confirmed.
Production & Fulfillment
Many IVORIE products are professionally produced and fulfilled through trusted third-party manufacturing and fulfillment partners.
Production times vary by product and may differ between books, calendars, posters, greeting cards, apparel, gift sets, and other merchandise.
Orders containing multiple items may be fulfilled through one or more production partners depending on the products purchased.
Shipping & Delivery
Shipping times vary based on the shipping destination, carrier, production schedules, product availability, holidays, weather conditions, and other factors outside the control of IVORIE.
Estimated delivery dates are provided for convenience only and are not guaranteed.
Shipping Address Responsibility
Customers are responsible for providing complete and accurate shipping information during checkout.
IVORIE is not responsible for delays, returned packages, additional shipping charges, or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Tracking Information
Tracking information is provided when available after an order has shipped. Delivery updates are provided by the shipping carrier.
Bulk, Institutional & Sponsored Orders
Bulk, institutional, sponsored, and custom orders may require additional production planning, scheduling, and fulfillment coordination.
Shipping timelines for these orders vary based on order size, production requirements, destination, inventory availability, and carrier scheduling.
Final Sale Notice
All sales are final except in cases of verified manufacturing defects, printing defects, fulfillment errors, damaged items, or incorrect shipments as described in our Return & Refund Policy.
Contact
If you have questions regarding your order or this Shipping Policy, please contact us through the Contact Us form available on theivorie.com or ivoriebooks.com.